TEAMSMALLDOG | SHIPPING INFORMATION
Orders usually ship out within 3-5 days via USPS First-Class Mail. If you would like to ship via a different method, please contact us and we will be more than happy to try and work with you (additional shipping fees may be involved). We ship to many international destinations.
For international orders we use USPS. Please be aware that shipping for international orders generally takes longer and is more expensive. Import duties and customs fees are the responsibility of the customer. Email me at firstname.lastname@example.org for more info on international shipping.
Because of the handmade nature of our items, all purchases are final sale and not eligible for refund. Items however, can be exchanged within 30 days of purchase.
Simply send the item back in the condition received within 30 days. Please be sure to make sure the package is sent with delivery confirmation, as we cannot be responsible for packages lost in the mail. Once we've received your package we will ship out the exchange package. Additional shipping fees apply.